← Phase 10

Chaitra · representative-user journeys

Rental customer

Understand one exact set and its price, encounter an unsupported district, choose an available option, and reserve without click instructions.

Shop operator

Find unresolved custody, record a verified return, and export accountant records without facilitator guidance.

Policy

Minimum 3 customers + 3 shop operators · every critical task unassisted · average ease ≥ 5/7 · zero critical accessibility blockers.