PHASE 10 · HUMAN EVIDENCE, NOT AUTOMATION

Working software is not enough. People must succeed unaided.

The Journey Recorder turns representative-user sessions into consented, traceable evidence while keeping automation out of the human count.

Consent
Real task
Optional video
Observed outcome
Issue + correction
Human gate

Recorder ready

PASS · role journeys, task measures, local JSON export and optional WebM screen capture implemented.

Usability pending

0 representative sessions · dispatchers, technicians, customers and shop operators still need to participate.